Shipping policy
Shipping Policy
Processing time: All orders ship within 2–3 business days of purchase. You'll get a confirmation email with tracking as soon as your order goes out.
Shipping Methods & Delivery
We ship via USPS and UPS from Durham, North Carolina. Once shipped, standard delivery typically takes an additional 3–5 business days depending on your location.
- Southeast (NC, SC, GA, FL, VA, TN): Usually 2–4 business days after shipping
- Rest of continental US: Usually 3–5 business days after shipping
Tracking Your Order
You'll receive a tracking number via email as soon as your order is shipped. If you haven't received tracking within 3 business days of your order, shoot us an email at filthyflounder@filthyflounder.com and we'll get it sorted.
Shipping Costs
Shipping is calculated at checkout based on your order weight and delivery location.
Lost, Damaged, or Delayed Packages
Once your order is handed off to the carrier, delivery is in their hands — but we've still got your back. If your package is lost, damaged, or significantly delayed, email us at filthyflounder@filthyflounder.com with your order number and we'll help make it right.
Wrong Address
Please double-check your shipping address at checkout. We're not responsible for orders shipped to incorrect addresses provided by the customer, but reach out as soon as possible if you spot a mistake and we'll do our best to catch it before it ships.
International Shipping
Currently, we only ship within the United States.
Questions?
Email us anytime at filthyflounder@filthyflounder.com or call 919-886-8119.
Keepin It Filthy.
— The Filthy Flounder Team